Rite Aid Pharmacy, Camp Hill, PA

Contact: Vice President, Clinical Services

Digi SmartTemps Sites & Equipment
4518 Sites, 23000+ Digi Smart Guards

Why did you buy the Digi SmartTemps program?
At Rite Aid, we are always looking for ways to strengthen our already rigorous quality assurance procedures and safety measures, so we saw the value in a continuous remote monitoring system for our refrigerated pharmaceuticals and vaccines. We chose the Digi SmartTemps monitoring system because we wanted an experienced partner that shared our commitment to safety.

How has it helped you with compliance issues?
The continuous monitoring has enhanced our ability to determine temperature fluctuations and has helped us protect the viability of our medications by maintaining appropriate storage temperatures. In the event of power outages or other situations, the Digi SmartTemps system has also allowed us to better understand temperature fluctuations as well as length of time of such fluctuations. This in turn has allowed us to better determine product viability and safety.

What part of the program has been most valuable to you?
Having an easily accessible repository of actual temperatures and the time stamping around the readings at our fingertips via Digi Smart Command has been extremely valuable. For our stores, it would have to be the prompt notifications if/when a temperature fluctuates. Real-time notifications allow our teams to react promptly and maintain product integrity.

How has Digi SmartTemps saved you time, money and improved product/patient safety?
Digi SmartTemps has helped us achieve cost savings by allowing us to better understand the maximum / minimum temperature of a product that was reached and for what length of time. Then, by partnering with the manufacturers, we are better able to determine if a product is still viable and safe. The knowledge gained from this data has been crucial in managing our inventory.